Privacy Policy

Desired Outcomes LLC operates the www.lakeridge.io website, which provides information on our products and services.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Lake Ridge website.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, company name, and email address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these "cookies" to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

California Consumer Privacy Act (CCPA)

Collection of Personal Information

Lake Ridge services involve the collection of the following categories of personal information: identifiers, customer records information, commercial information, internet or other electronic network activity information, and geolocation data. Personal information is collected to identify service users, process payments, support audit logging, track usage of our services, improve our services, and to support our marketing initiatives. Lake Ridge does not sell personal information to any third parties.

Lake Ridge services involve the collection of your personal information from the following sources: information you enter into the Lake Ridge website (categories: identifiers, customer records information, commercial information), information your enter into Lake Ridge applications (categories: identifiers, commercial information), information you enter into Stripe (categories: identifiers, customer records information, commercial information), information you enter into Calendly (categories: identifiers, commercial information), information you enter into Google Forms (categories: identifiers, commercial information), Google Analytics (categories: internet or other electronic network activity information, and geolocation data), and information you provide us via email, telephone or other means of communication.

Disclosure or Sale of Personal Information

Lake Ridge does not sell personal information to third parties nor does it knowningly disclose personal information to third parties.

Right to Request Deletion of Personal Information

If you would like to receive a copy of your personal information collected by us or have it deleted, please send a request via email to security@lakeridge.io. Please provide your full name, phone number, and your work email address. Please bear in mind, that we may be required to terminate your service if you request that your personal information is deleted from our systems as we will no longer be able to process your payments.

Right to Opt-Out of the Sale of Personal Information

Lake Ridge does not sell personal information to third parties.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We do not provide discounts or other incentives for users who provide us with personal information. All users of Lake Ridge applications, whether free or paid must provide us with personal information.

Authorized Agent

If you choose to use an authorized agent to submit a request to know or a request to delete your data, we require that you, provide us with proof that the authorized agent has written permission to request deletion of your data and that the authorized agent verifies their own identity directly with us.

Data Breach Notification

In the event of a data breach that impacts your personal information collected by Lake Ridge, we will disclose the event immediately to you (unless delayed for criminal investigation purposes).

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

This privacy policy was last updated on October 12, 2021

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at security@lakeridge.io